In Floorings Pty Ltd (“In Floorings” or “the Company”) aims to give you the best possible value and service at all times. The following Terms and Conditions will explain how we will deal with your order and you should read them carefully. They can be viewed at any time by clicking the Terms and Conditions link at the bottom of each page.
Payment Terms
50% deposit is required for a job to commence. Balance is due on completion of the job. By paying a deposit, you acknowledge that you have read, understood and agreed to these terms and conditions.
Payment can be made by cash, direct deposit or credit card. A 2.2% surcharge applies for payment via MasterCard, Visa and American Express.
Price
Extra charges will apply if your sub floor is not suitable/ready for conventional installation. This also applies to floors after the removal of existing floors.
Price does not include Gluing or drill and plugging Smoothedge.
Doors may need to be trimmed to allow clearance. This is not part of the standard fitting charge unless agreed in advance.
Cancellation of Purchase
Please choose carefully, we do not refund for change of mind purchases. A cancellation fee that equals the full price of the materials applies.
Ownership of Goods
Ownership of goods does not pass from the Company until invoice is paid in full and allows the Company to repossess goods at any given time if not paid according to our specific terms.
Products
The samples provided to you are intended to give a general impression of the colour and pattern. When fitted to a larger area some patterns can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. Carpet colour shades may vary in dye lot from sample.
You understand the effects of permanent pile reversal (shading, pile reversal, water marking, pudding) on cut pile carpets. This cannot be predicted or prevented and this has no detrimental effect on the durability of the carpet. Permanent pile reversal is not a manufacturing fault and that the manufacturer and In Floorings cannot accept claims that may be affected by permanent pile reversal.
Laminate flooring will be affected by moisture. Follow the suppliers fitting and maintenance instructions carefully to prevent swelling of the joints or other moisture-related problems.
Installation
Our floor installers are expected to carry out their work with reasonable skill and care, but even with the greatest care home décor may be marked or scuffed during the installation process. New paintwork and wallpaper is especially vulnerable and should be allowed to fully dry. A minimum of two weeks is recommended. Removing of exiting skirting may also cause damage to the skirting, wall and painting. In Floorings shall not be responsible or liable for any loss or damage caused during the installation process, except where loss or damage has been caused by that person’s negligence.
Warranties
Note that we at In Floorings take pride in the products and services we offer, so with that in mind we offer In Floorings Lifetime installation warranty against defects in workmanship and your new flooring comes an excellent manufacturer's warranty as well. Should you have any questions or concerns, please do not hesitate to call, email, or simply stop by our store anytime.
